Shipping policy

At WP4x4, we aim to provide a smooth, reliable, and transparent shipping experience for all customers. This policy outlines how orders are processed, shipped, tracked, and delivered within the United States.

Shipping Coverage

WP4x4 operates in the United States and ships only within the USA. Orders cannot be shipped to international addresses, U.S. territories, or APO/FPO addresses at this time.

Order Processing Time

Orders are processed within 1 to 2 business days, excluding weekends and federal holidays. Processing includes order verification, quality checks, and packaging before shipment.

Processing days are Monday through Friday, and processing time does not include shipping transit time.

Order Cut-Off Time

The daily order cut-off time is based on Central Standard Time.

  • Cut-off time zone: 2 PM (GMT-06:00) Central Standard Time (Chicago)
  • Orders placed before the cut-off may be processed the same business day
  • Orders placed after the cut-off are processed the next business day
  • Weekend and holiday orders are processed on the next business day

Shipping Method and Transit Time

All orders are shipped using standard shipping services.

  • Standard transit time: 3 to 4 business days
  • Transit time begins after the order has shipped
  • Deliveries are made Monday through Friday

Delivery times are estimates and may vary due to carrier operations, weather conditions, or peak shipping periods.

Shipping Costs

WP4x4 offers free shipping on all U.S. orders. There are no shipping charges, handling fees, or minimum purchase requirements.

Currency

All prices, charges, and transactions on WP4x4 are processed in United States Dollars (USD).

Order Tracking

Once your order ships, tracking information is provided so you can follow your delivery.

  • A shipment confirmation is sent after dispatch
  • Tracking details allow real-time shipment monitoring
  • Tracking updates may take up to 24 hours to activate

If tracking information does not update or appears delayed, our support team is available to assist.

Tax and Duties

All orders are shipped within the United States and are subject to applicable U.S. sales tax laws.

  • Sales tax is calculated at checkout where required by law
  • Shipping charges, when applicable, may be taxable depending on state regulations
  • No customs duties or import fees apply to domestic shipments

WP4x4 complies with all state and federal tax requirements.

Delivery Issues and Exceptions

While we work closely with shipping carriers, certain delivery issues may occur outside our control.

  • Delays caused by carriers, weather, or unforeseen events are not guaranteed against
  • WP4x4 is not responsible for carrier-related delivery delays
  • Delivery attempts depend on carrier policies

If your order is significantly delayed beyond the estimated timeframe, please contact us for support.

Incorrect or Incomplete Address

Customers are responsible for entering accurate shipping information at checkout.

  • Orders shipped to incorrect or incomplete addresses may be delayed or returned
  • Address changes may not be possible once processing has begun
  • WP4x4 is not liable for orders lost due to incorrect address details

Returned shipments due to address errors may require additional handling time.

Lost or Damaged Shipments

WP4x4 takes care to ensure orders are securely packaged.

  • If an order arrives damaged, contact us promptly
  • Lost shipments must be reported within a reasonable timeframe
  • Resolution may include investigation with the carrier

Supporting documentation may be required to process claims.

Policy Updates

WP4x4 reserves the right to update or modify this Shipping Policy at any time without prior notice. Updates apply to orders placed after the effective date. Customers are encouraged to review this policy periodically to stay informed.

Contact Information

For any shipping-related questions or concerns, you may reach us using the information below:

  • Trade name: WP4x4
  • Business email: sales@wreckless4x4.com
  • Business phone: +1 833-426-4364
  • Business address: 711 Tennessee Boulevard, Lebanon, Tennessee 37087, United States